Frequently Asked Questions
Everything you need to know about your Shaggy shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.
How do I find the right size?
Each product page includes a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order?
Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are Shaggy products ethically made?
Absolutely. We partner with certified manufacturers who prioritize fair labor practices and sustainable material sourcing to ensure high-quality, ethical fashion.